communication
My expertise is in internal, product and client communication. This entails determining strategy and developing communication plans for product launches, updates and campaigns. For internal communication, I’ve partnered with senior leadership to communicate strategies and changes through memos and webinars.
writing | editing
My experience includes technical writing (e.g., user guides, standard operation procedures), copywriting and content marketing for enterprise products and operational procedures. I’m versed in taking difficult topics and making them easier for an internal audience to understand, from senior leadership to retail associates. Topics that I’ve written about include RFID, AI, machine learning, chatbot, blockchain and information security.
Project Management
I have led cross-functional teams to develop project timelines, milestones and deliverables for digital, ecommerce, operation, and creative projects.
event planning
I have experience planning events from concept to completion. This entails determining the topic, securing speakers, managing logistics, sponsorship, etc. Events that I've planned include: panels, dinners, happy hours, hackathons, and conferences. Topics are primarily focused on social impact and have included: fintech, environmental sustainability, professional development, careers and more.
Previous Employers: DailyPay, Reach the World, Harpswell Foundation, American Express, Citi, Macy's, HandsOn Twin Cities, Women's Foundation of Minnesota, Peace Corps
education
Master of Arts
Class of 2020
Sustainable International Development
Bachelor of Arts
Class of 2008
International Studies & Communication